Built in a repair shop, for repair shops — worldwide

Everything a repair shop needs — without Excel and WhatsApp.

Tickets, networks, maintenance contracts, warranties, rentals, used-device buyback. All your jobs, customers and billing in one app that actually works the way a repair shop works.

Try 90 days free See what it does

No card · No automatic billing · Cancel anytime

Why KOCKA exists

I run a repair shop and I know what the day looks like: tickets in Excel, warranties in a paper notebook, customers calling every day asking "is it ready?" One day I lost a job because it was nowhere to be found — that was the last straw.

We tried a dozen ready-made solutions. All built for a fictional "universal" shop — nice UI but doesn't understand how the work actually flows. No local language, no local tax ID, no proper claims handling per local law, no used-goods trade. Networks? Nobody had networks.

I built what I was looking for and couldn't find. Now repair shops around the world use it — yours can too.

KOCKA is for repair people who don't want to learn new software — they want to work. Onboarding takes 5 minutes. Customers scan a QR from the receipt to see status — you stop getting 20 messages a day asking "is it ready?"

What you actually need

Not 50 features you never open. The ones a repair shop uses every day.

🎫

Service tickets

Intake, diagnosis, status, payment, delivery. QR for the customer. Inline price edit. Bulk actions.

🌐

Networks

Rack mapping, switch ports, default credentials database, A4 label print, MAC vendor lookup. Service a company once — next time you know everything.

📑

Maintenance contracts

B2B contract, locations, device list, AnyDesk/TeamViewer per device, annexes for changes. PDF generator.

🛡

Warranties

Service and sale. QR for online check. Notifications before expiry.

💻

Rentals

Laptop / equipment for rent. Deposit, return inspection, extra charge for damage.

⚠️

Claims

Per local law, with SLA timer. Print for customer, supplier, and resolution.

💰

Used-goods trade

Buy a laptop, sell it, track profit. Inventory widget on dashboard.

📊

Reports

By technician, location, period. Top devices. Daily cash. Everything your accountant asks.

Pricing

No hidden costs. Pay for what you need, switch tier whenever.

Basic

€15 /month

For small shops getting started — leaving Excel behind.

1 location
Up to 3 users
200 tickets per month
Tickets + Warranties + Rentals
Claims + Used-goods
Pricelist + Reports
Customer QR + portal
Email + 2FA
300 messages/month (Viber, WhatsApp, Telegram, Email)
SMS via your own Twilio/Infobip/gateway (BYO)
Maintenance contracts
Networks (rack/ports)
Custom SMTP

Try 90 days

Each company — its own database

Your data is not mixed with others. Multi-tenant isolation at the DB level.

🌍

46 languages, RTL ready

From English, German, French, Spanish to Arabic, Hebrew, Chinese, Japanese. Customer portal auto-detects visitor's language.

📱

PWA — works on phone

Install as an app, use outside the office, on the road, at the customer's site.

⏱

5-min onboarding

No consultants, no integrations. Open an account, import old tickets from Excel, get to work.

Frequently asked questions

What happens after the 90-day trial?

Nothing automatic. No invoice, no card charge (we don't ask for one upfront). We email you near the end — you decide whether to stay. If yes, you pick a plan and pay. If not — your data stays for another 30 days so you can export it, then it's deleted.

Can I export my data anytime?

Yes. CSV export for every module in a couple of clicks. Contracts and tickets — A4 PDF. Your data is yours, not held hostage.

I'm a one-person shop, is this overkill for me?

No. Basic plan is exactly for that. You open an account, ignore what you don't use. Tickets and warranties are all you need if you don't deal with companies.

I have 5 technicians on the road — can each use it from their phone?

Yes. Pro plan allows up to 10 users. Phone has PWA mode (install like an app). Each tech has their own account, you see who did what (Audit log).

I have old data in Excel / another program — how do I bring it over?

CSV import for the pricelist works out-of-the-box. For tickets and customers — write to info@kocka.app, I help manually for the first few shops that switch.

How do I get support if something doesn't work?

There's a "Bug / suggestion" button in the app itself. You write what's happening — your company and page URL are auto-attached so I see what's up. Pro and Premium also have chat / phone.

Is it secure? Where's the data?

Servers in Europe (GDPR-compliant). Each company has its own SQLite database — nobody can "count" your tickets via an SQL exploit because they don't share a DB. HTTPS everywhere, optional 2FA, regular backups.

Does it work in my country / language? I have customers from multiple countries.

Yes. KOCKA is available in 46 languages — European (English, German, French, Italian, Spanish, Portuguese, Dutch, Nordic, Slavic, Baltic), Asian (Chinese, Japanese, Korean, Thai, Vietnamese, Indonesian, Hindi, Bengali) and Middle Eastern (Arabic, Hebrew, Persian, Urdu — with proper RTL layout). Every customer who scans a QR sees their portal in their own language automatically.